Business Management

Business Management
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Portal Unified Business Management or UBM, is a tool designed to assist you, to grow your organisation. With built-in features from dashboards to document management, you can manage all your organisations needs on a single platform. With Portal UBM, a cost-effective solution that allows you to pay usage based rather than per user, gives you the ability to use as many products and features as you want.

Portal UBM is a fully built solution that can be used on any device type and any screen size, allowing you to use the system anywhere and at any time, enabling you to drive productivity within your organisation.

With business intelligence you can unify your data from multiple sources to create interactive, immersive dashboards and reports, that provide actionable insights and drive business results.

Document management that allows you to archive documents and manage version control on all documents in single location. Portal UBM is a multi-currency solution, enabling your organisation to work in multiple currencies, whilst still having a single unified reporting currency.

A multi-language solution that empowers you to work and report in multiple language or report in a single language across your organisation. With mail notifications, SMS’s, VMS, and surveys, you can ensure your commination is beyond reproach.

With these features and more available, why not contact us today to see how Portal’s Unified Business Management solution, can take your organisation and systems to the next level.

Is that a business in your pocket or you just happy to use Portal? Operate your business from any device, anywhere in the world. Allow your customers, staff and suppliers to collaborate in real-time within one system while maintaining strong control over security, ensuring everyone sees and interacts only with the information they’re meant to.

Measure key performance metrics in real time and know exactly how efficiently your business is operating, 24 hours a day, 365.25 days a year. Whether it’s the performance of your assets you’re looking to measure, your suppliers, employees, or customers; Portal brings the power of artificial intelligence to your business to help you measure, identify and improve.

Achieve success by making Portal part of your winning strategy today!

Transcend Enterprise Resource Planning (ERP) with Portal Unified Business Management (UBM), a compendium of first-class modules designed together from the ground up, giving you the ability to meet your organisation's needs without costly or extensive integration implementations. With Portal UBM, you get a one-stop business management system, giving you one solution to cover all your business needs.

Portal UBM works seamlessly on any device, giving you the freedom to work from anywhere, even without an internet connection. So whether you’re on your tablet in a basement, on the road with your mobile, or 30,000 feet in the air with your notebook, Portal just works.

What’s inside:

Computerized Maintenance Management

Computerized Maintenance Management within Portal is incorporated within the greater Enterprise Asset Management module, providing your organisation with everything you need to get complete visibility of your assets. Maintain your buildings and assets in an efficient and cost-effective way.

Manage your reactive, proactive, preventative and predictive maintenance, ensuring you can plan the work, parts and tools required and ensure a full-service history for your assets.

Computer Aided Facilities Management

Manage facilities of all sizes, whether a single floor within an office block, or a multi-block towering behemoth with multi-story parkades and hundreds of boardrooms, auditoriums and sports facilities.

From Hospitals, to massive interlinked blocks of buildings, realize measurable cost savings through good management practices. Whether you are managing the parking bays available to your building, interfacing with the security systems to allow access to the building, or ensuring venues are booked and cleaned between sessions, Portal ensures that you always meet your service level agreements with time to spare.

Asset Performance Management

Portal combines Asset Performance Management with Enterprise Asset Management to improve the performance of your assets and maximize your return on investments across the asset's lifecycle. APM combined with EAM allows your organisation to drive predictive maintenance over reactive maintenance, improving the reliability and availability of your organisation's assets while minimizing risk and operating costs.

APM is proven to reduce unplanned downtime and reduce maintenance costs. Implementing an effective APM strategy is more than installing a series of IoT devices that monitor and track your assets, APM is an integrated, connected solution that enables your organisation to drive safer, more reliable operations while facilitating optimal performance at a lower cost.

Enterprise Asset Management

EAM within Portal is a comprehensive solution for providing everything your organisation needs to get complete visibility and control of your asset management strategy. EAM enables your organisation to maintain your buildings and assets in a cost-effective and compliant way.

See up to 50% reduction in your organisation's maintenance costs by optimizing your maintenance frequency, monitoring the performance of your assets, and using Artificial Intelligence (AI) to analyse the data, predicting asset failures.

Integrated Workplace Management

Integrated Workplace Management (IWM) within Portal is a comprehensive solution to manage your real estate, facilities assets and infrastructure. Using Integrated Workplace Management (IWM) within Portal gives you the ability to achieve these cost, consumption and usage savings.

Create an optimal workplace experience that delivers the right spaces, amenities and services, resulting in a more productive workplace experience while achieving cost, consumption and usage savings.

Capture occupancy data to generate insights into optimal space utilisation and deploy a reservation system that minimizes conflicts.

Human Capital Management

Human Capital Management (HCM) within Portal transforms your scheduling and billing, tracking time for employees and suppliers resulting in client invoices based on time worked.

Having one source for your data, you get accurate, real-time visibility across your workforce, driving productivity and allowing you to make data-driven decisions that drive business results.

Customer Relationship Management

Customer Relationship Management (CRM) within Portal provides your organisation with everything needed to improve business relationships. Effective tracking helps your organisation understand what marketing activities and campaigns are effective with your clients, making it easier for you to maximize budgets and deliver a greater return on investments (ROI).

Increase customer satisfaction and retention by having an accessible view of customer interactions, making it easier to anticipate issues and resolve complaints. Empower your sales managers with data to analyse customer relationships, track sales-related activities, assess deal viability and mobilise extra resources when needed.

Supplier Relationship Management

Supplier Relationship Management (SRM) within Portal provides your organisation with everything you need to improve supplier relationships. Access reliable, up to date and comprehensive analytics on your suppliers, supplier expenditure and supplier performance.

Perform compliance audits using configurable auditing checklists to ensure compliance readiness. With built-in intelligence and context, quickly assess risks and fast track the right action.

Value added features:

Business Intelligence & Data Analytics

With the lines between business intelligence and data analytics becoming more and more blurred as technology improves, Portal business intelligence and data analytics helps make sense of your data.

Create immersive dashboards that communicate the story visually, allowing decision makers to drill deep into the data with personalised dashboards, gaining informative insights into events as they occur, and empowering them to make data-driven decisions that drive business results.

Some key features include:

  • Drillable Key Performance Indicators
  • Drillable Pie Charts
  • Drillable Graphs

Whether you need historical statistics, real-time information as it happens, or predictive insights for the future, with Portal, you’ll always be well informed.


Provide stakeholders with professional looking reports and provide insights, incorporating graphs and pie charts.

Portal lets you:

  • Create reports that lets your data speak to viewers
  • Easily share your reports with stakeholders
  • Automate delivery of time sensitive reports
  • Access reports from any device

Design, customize, and edit reports within Portal hassle free using artificial intelligence; or create reports using your favourite authoring tool as Portal supports open standards. Report your numbers confidently from a single source of truth, without having to worry about stale, static spreadsheets.

Artificial Intelligence

With the power of artificial intelligence behind everything we build, we’ve learnt that instead of fearing AI, we should embrace it as an integral member of our team. From attentively overseeing compliance, to aiding every member of your organisation reach their full potential, artificial intelligence will become integral in everything we do.

Instead of trying to disrupt, we believe in focusing on how AI can help make each individual more productive, taking care of menial and repetitive tasks, and freeing us to do the more important and interesting tasks to achieve greater levels of success and job satisfaction.

Document Management

Upload, track and manage your documents with a robust enterprise document management system. Complete with security management and version control, know who’s accessing which document when and track changes over time.

Portal goes beyond standard documents and gives you a complete cloud-based file system. With an extensively configurable file management system, backups are a thing of the past, your documents will always be retrievable thanks to Portals proprietary distributed file system.

Files are encrypted both in transit and at rest, so rest assured your files are safe and confidential. Incorporating a fresh way to share files with various teams without risking security or duplication, say farewell to having to keep files manually in sync between departments.


Multilanguage at the core, Portal employs a proprietary data structure which stores all data in multilanguage format thanks to the incredible power of artificial intelligence, allowing users to enter data in their native language, and have another user retrieve the same record in their own language of choice.

A key requirement for facility managers who operate across various cultures and languages.


Operate in all currencies globally in real-time, or report on a fixed point in time. Portal understands multicurrency and will give you the Open, High, Low, Close (OHLC) for any given date in the past as well as Buy/Bid, Sell/Ask and mid-market rates up to the second.

Define various points in time depending on your needs, fix one rate for your date of invoice and another for your exchange, resulting in automatic calculation of rate-of-exchange profit / loss.

Time Zones

Work across time zones with ease; create, view, edit and report in either your current time-zone or the time-zone of where the record is located.

Update records in Singapore from your office in New York and have Portal automatically manage the time-zone calculations for you, reducing human error and increasing efficiency.

SMS and VMS Notifications

Send an SMS to an individual’s phone and know exactly when it was delivered.

Got something that needs urgent attention? Let Portal phone the mobile device using the latest advances in artificial intelligence and neural linguistics, detecting whether the call was answered or if it went to voicemail; Portal will speak in the language, dialect and in the masculine or feminine tone of the callee and record and report on their response.

E-Mail Notifications

Send professional looking e-mails with Portals HTML editor instead of plain text e-mails. Increase customer awareness, perception and satisfaction of your organisation and increase service delivery experience thanks to Portals powerful e-mail capabilities.

Thanks to the power of artificial intelligence, track, measure and send e-mails for absolutely anything within Portal either conditionally or timely.

Experience Management

Surveys are a great way to engage your customers and get feedback from them. Gain insights into what your customers think, need and most importantly – what they want.

Features include:

  • Get product feedback
  • Conduct market research
  • Receive customer experience responses
  • Gauge employee satisfaction

Raise surveys based on events throughout Portal or create your own and see what people think of your product, service or environment. Then analyse the information and gain valuable insights on where you could improve.

With these features and more, why not contact us today to see how Portal Business Management can improve how you meet your organisation's needs.

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