Business Management

Is that a business in your pocket or you just happy to use Portal? Operate your business from any device, anywhere in the world. Allow your customers, staff and suppliers to collaborate in real-time within one system while maintaining strong control over security, ensuring everyone sees and interacts only with the information they’re meant to.

Business Management

Measure key performance metrics in real time and know exactly how efficiently your business is operating, 24 hours a day, 365.25 days a year. Whether it’s the performance of your assets you’re looking to measure, your suppliers, employees, or customers; Portal brings the power of artificial intelligence to your business to help you measure, identify and improve.

Achieve success by making Portal part of your winning strategy today!

Watch Video
Read Transcript

Portal Business Management or UBM, is a tool, designed to assist you to grow your organisation, with built in features from dashboards to document management you can manage all your organisations needs on a single platform. With Portal UBM a cost-effective solution that allows you to pay usage based rather than per user gives you the ability to use as many products and features as you want.

Portal UBM is a fully built solution that can be used on any device type and any screen size, allowing you to use the system anywhere and at any time enabling you to drive productivity within your organisation.

With business intelligence you can unify your data from multiple sources to create interactive, immersive dashboards and reports that provide actionable insights and drive business results.

Document management that allows you to archive documents and manage version control on all documents in single location. Portal UBM, is a multi-currency solution enabling your organisation to work in multiple currencies whilst having a unified reporting currency.

A multi-language solution that empowers you to work and report in multiple language or report in a single unified language across your organisation. With mail notifications, SMS, VMS and surveys you can ensure your commination is beyond reproach.

With these features and more available why not contact us today to see how Portal’s Business Management solution can take your organisation and systems to the next level.

Transcend Enterprise Resource Planning (ERP) with Portal Unified Business Management (UBM), a compendium of first-class modules designed together from the ground up, giving you the ability to meet your organisation's needs without costly or extensive integration implementations. With Portal UBM, you get a one-stop business management system, giving you one solution to cover all your business needs.

Portal UBM works seamlessly on any device, giving you the freedom to work from anywhere, even without an internet connection. So whether you’re on your tablet in a basement, on the road with your mobile, or 30,000 feet in the air with your notebook, Portal just works.

Business Intelligence & Data Analytics

With the lines between business intelligence and data analytics becoming more and more blurred as technology improves, Portal business intelligence and data analytics helps make sense of your data.

Create immersive dashboards that communicate the story visually, allowing decision makers to drill deep into the data with personalised dashboards, gaining informative insights into events as they occur, and empowering them to make data-driven decisions that drive business results.

Some key features include:

  • Drillable Key Performance Indicators
  • Drillable Pie Charts
  • Drillable Graphs

Whether you need historical statistics, real-time information as it happens, or predictive insights for the future, with Portal, you’ll always be well informed.

Reporting

Provide stakeholders with professional looking reports and provide insights, incorporating graphs and pie charts.

Portal lets you:

  • Create reports that lets your data speak to viewers
  • Easily share your reports with stakeholders
  • Automate delivery of time sensitive reports
  • Access reports from any device

Design, customize, and edit reports within Portal hassle free using artificial intelligence; or create reports using your favourite authoring tool as Portal supports open standards. Report your numbers confidently from a single source of truth, without having to worry about stale, static spreadsheets.

Artificial Intelligence

With the power of artificial intelligence behind everything we build, we’ve learnt that instead of fearing AI, we should embrace it as an integral member of our team. From attentively overseeing compliance, to aiding every member of your organisation reach their full potential, artificial intelligence will become integral in everything we do.

Instead of trying to disrupt, we believe in focusing on how AI can help make each individual more productive, taking care of menial and repetitive tasks, and freeing us to do the more important and interesting tasks to achieve greater levels of success and job satisfaction.

Document Management

Upload, track and manage your documents with a robust enterprise document management system. Complete with security management and version control, know who’s accessing which document when and track changes over time.

Portal goes beyond standard documents and gives you a complete cloud-based file system. With an extensively configurable file management system, backups are a thing of the past, your documents will always be retrievable thanks to Portals proprietary distributed file system.

Files are encrypted both in transit and at rest, so rest assured your files are safe and confidential. Incorporating a fresh way to share files with various teams without risking security or duplication, say farewell to having to keep files manually in sync between departments.

Multi-Language

Multilanguage at the core, Portal employs a proprietary data structure which stores all data in multilanguage format thanks to the incredible power of artificial intelligence, allowing users to enter data in their native language, and have another user retrieve the same record in their own language of choice.

A key requirement for facility managers who operate across various cultures and languages.

Multi-Currency

Operate in all currencies globally in real-time, or report on a fixed point in time. Portal understands multicurrency and will give you the Open, High, Low, Close (OHLC) for any given date in the past as well as Buy/Bid, Sell/Ask and mid-market rates up to the second.

Define various points in time depending on your needs, fix one rate for your date of invoice and another for your exchange, resulting in automatic calculation of rate-of-exchange profit / loss.

Time Zones

Work across time zones with ease; create, view, edit and report in either your current time-zone or the time-zone of where the record is located.

Update records in Singapore from your office in New York and have Portal automatically manage the time-zone calculations for you, reducing human error and increasing efficiency.

SMS and VMS Notifications

Send an SMS to an individual’s phone and know exactly when it was delivered.

Got something that needs urgent attention? Let Portal phone the mobile device using the latest advances in artificial intelligence and neural linguistics, detecting whether the call was answered or if it went to voicemail; Portal will speak in the language, dialect and in the masculine or feminine tone of the callee and record and report on their response.

E-Mail Notifications

Send professional looking e-mails with Portals HTML editor instead of plain text e-mails. Increase customer awareness, perception and satisfaction of your organisation and increase service delivery experience thanks to Portals powerful e-mail capabilities.

Thanks to the power of artificial intelligence, track, measure and send e-mails for absolutely anything within Portal either conditionally or timely.

Experience Management

Surveys are a great way to engage your customers and get feedback from them. Gain insights into what your customers think, need and most importantly – what they want.

Features include:

  • Get product feedback
  • Conduct market research
  • Receive customer experience responses
  • Gauge employee satisfaction

Raise surveys based on events throughout Portal or create your own and see what people think of your product, service or environment. Then analyse the information and gain valuable insights on where you could improve.

With these features and more, why not contact us today to see how Portal Business Management can improve how you meet your organisation's needs.

Computerized Maintenance Management

Watch Video
Read Transcript

Keep Maintenance Management simple with a Computerized Maintenance Management System or CMMS a feature built into Portal.

Your equipment should be reliable, with CMMS you can manage your work orders from work requests to breakdowns to preventative maintenance and everything in between.

CMMS can simplify your workflows, improve equipment uptime and enhance productivity.

Maintain comprehensive records for your organisation’s assets and inventory items across multiple locations. Generate custom reports, receive timely alerts and gather insights into bottleneck items and improve operational efficiency.

With workload balancing and scheduling you can ensure your maintenance tasks are always done on time. Create and track maintenance and service records to ensure your organisations compliance.

A mobile friendly solution that is web-based and can be used anytime, anywhere, help your organisation meet compliance and safety standards and increase your equipment’s life cycle, while reducing equipment downtime.

With these and more features available in our Computerized Maintenance Management system contact us today for a demo to find out more and see how Portal can take your business to the next level.

What is a Computerized Maintenance Management System (CMMS)?

Computerized Maintenance Management Systems (CMMS) are dedicated, streamlined tools for managing maintenance operations. CMMS is different from Enterprise Asset Management (EAM) in that it is more focused on maintenance while EAM systems take a comprehensive approach, incorporating multiple business functions.

A CMMS starts tracking after an asset has been purchased and installed, while an EAM system can track the entire asset lifecycle, beginning with design and planning requirements, through the life of the asset, and ending with the assets scrapping off the asset register. A CMMS is designed to manage a single location or offer limited multisite support, while an EAM system comes with extensive features for managing multiple sites and businesses.

Computerized Maintenance Management within Portal

Computerized Maintenance Management within Portal is incorporated within the greater Enterprise Asset Management module, providing your organisation with everything you need to get complete visibility of your assets. Maintain your buildings and assets in an efficient and cost-effective way.

Manage your reactive, proactive, preventative and predictive maintenance, ensuring you can plan the work, parts and tools required and ensure a full-service history for your assets.

Some highlighted features include...

With these features and more, why not contact us today to see how Portal Computerized Maintenance Management can improve your maintenance management.

Computer Aided Facilities Management

Watch Video
Read Transcript

Computer Aided Facilities Management or CAFM is a software solution to enable you to manage all aspects of your facilities from a single platform.

With Portal’s built in CAFM module you can manage your organisation facilities from Service Level Agreements to Planned Preventative maintenance and everything in between.

Give your clients the ability to raise service requests, upload images and track the requests real time, ensures your clients will always know what’s happening improving your client satisfaction. And with surveys you the power to get feedback from your clients to giving your organisation an insight into what they need and most importantly what they want.

With Task automation, automating tasks in your organisation has never been easier! Ensure you never miss out on another renewal or invoice ever again. And with CAFM’s space management feature you can manage your space planning allowing you to optimize space occupancy.

With CAFM you can manage all types of real estate assets and buildings making Facilities Management easy and efficient. Contact us today for more information or a demo to see how Portal’s CAFM module can take your business to the next level.

What is Computer Aided Facilities Management (CAFM)?

Facilities Management (FM) encompasses multiple disciplines to ensure functionality, comfort, safety and efficiency of the building environment by integrating people, place, process and technology. Computer Aided Facilities Management (CAFM) systems are software solutions that support the facilities management process.

Computer Aided Facilities Management within Portal

Manage facilities of all sizes, whether a single floor within an office block, or a multi-block towering behemoth with multi-story parkades and hundreds of boardrooms, auditoriums and sports facilities.

From Hospitals, to massive interlinked blocks of buildings, realize measurable cost savings through good management practices. Whether you are managing the parking bays available to your building, interfacing with the security systems to allow access to the building, or ensuring venues are booked and cleaned between sessions, Portal ensures that you always meet your service level agreements with time to spare.

Some highlighted features include...

With these features and more, to assist in the managing and maintaining of your facilities and assets, why not contact us today for a demo on Portal Computer Aided Facilities Management.

Asset Performance Management

What is Asset Performance Management (APM)?

Asset Performance Management (APM) increases asset utilization, identifying underperforming assets, extending your equipment's life, and improving equipment reliability and availability.

APM is different from Enterprise Asset Management (EAM) in that it includes predictive maintenance, online condition monitoring, condition-based maintenance, reliability centred maintenance, and risk-based maintenance. With the use of APM, you can optimize existing maintenance strategies.

Asset Performance Management within Portal

Portal combines Asset Performance Management with Enterprise Asset Management to improve the performance of your assets and maximize your return on investments across the asset's lifecycle. APM combined with EAM allows your organisation to drive predictive maintenance over reactive maintenance, improving the reliability and availability of your organisation's assets while minimizing risk and operating costs.

APM is proven to reduce unplanned downtime and reduce maintenance costs. Implementing an effective APM strategy is more than installing a series of IoT devices that monitor and track your assets, APM is an integrated, connected solution that enables your organisation to drive safer, more reliable operations while facilitating optimal performance at a lower cost.

Some highlighted features include...

Why not contact us today to see how Portal Asset Performance Management can improve the performance of your assets.

Enterprise Asset Management

Watch Video
Read Transcript

When you oversea the performance of assets for your organisation, you need a comprehensive solution to remain ahead of the curb in managing and maintaining your organisations assets.

Most solutions available on the market are little more than base systems that require costly and extensive customizations.

What you need is a solution that is easy to use, can grow with your business and still meet your users’ requirements. You need Portal with a built in Enterprise Asset Management or EAM module.

A Web Based system that is fully designed to be use on any device type from anywhere, helps you to do real time work. Having the power of artificial intelligence can help turn your data into action allowing you to stay ahead of the competition.

EAM is designed to be multi-currency and multi-language helping you grow your business anywhere, anytime. And with the interactive dashboards available at your fingertips you have the power to manage your organisations operations and view your assets performance all in one place.

With the added benefits of maintaining and tracking your assets, you can increase your assets reliability and improve on maintenance procedures, giving you a better return on your investments.

With so many features available in our EAM Solution why not contact us today for a demo to find out more and see how Portal can take your business to the next level.

What is Enterprise Asset Management (EAM)?

Enterprise Asset Management (EAM) is the management and maintenance of the physical assets within your organisation throughout each asset's lifecycle. EAM is used to plan, optimize, execute and track the needed maintenance activities with the associated priorities, skills, materials, tools and information.

Maximize and extend the lifecycle of your assets, reducing the total cost of ownership (TCO) while optimizing overall asset productivity (OAP) and your return on assets (ROA).

Enterprise Asset Management (EAM) within Portal

EAM within Portal is a comprehensive solution for providing everything your organisation needs to get complete visibility and control of your asset management strategy. EAM enables your organisation to maintain your buildings and assets in a cost-effective and compliant way.

See up to 50% reduction in your organisation's maintenance costs by optimizing your maintenance frequency, monitoring the performance of your assets, and using Artificial Intelligence (AI) to analyse the data, predicting asset failures.

Some highlighted features include...

Work Management

Manage and improve your workforce with the ability to schedule work control labour costs and improve efficiency with automated processes to eliminate paperwork.

Inventory Management

Manage and keep track of all your assets in stock or in use giving you the ability to evaluate their values plan purchases and manage stock items re-ordering.

Preventative Maintenance

With time or usage-based schedules, ensure your maintenance is planned and triggered at the right moment to minimally impact asset up-time.

Procurement Management

Source and acquire goods and services as you need to complete work requests. From requisition to invoicing you can manage the full procurement process.

Asset Auditing

Audit your assets and record changing asset conditions to ensure your fixed asset register reflects the latest information.

Warranty Management

Increase your warranty cost recovery by 50%, with built-in warranty claims on work requests.

Service Level Agreements

Manage and maintain your SLA's with staff, suppliers and clients. Raise alerts in real-time, escalate, and prevent breaches before they happen.

With these and many more features to assist in the managing and maintaining of your assets throughout their lifecycle why not contact us today for a demo on Portal Enterprise Asset Management.

Integrated Workplace Management

Watch Video
Read Transcript

Integrated Workplace Management or IWM helps your organisation with the challenges in facility and property management.

Simplify your processes and automate process flows with IWM. With user-friendly scheduling screens for maintenance planning, resource allocation, and room reservations you can manage the planning of all your resources in one place.

IWM will bring transparency in all things that matter with a solution that supports and connects facility and real estate management by integrating key processes in a single solution. Giving you insights into your data allows you to have more control as a result of workflow management, automated alerts, and performance dashboards.

IWM brings in agility as it includes scenario planning, management information, and analytics to assist in the decision-making process and assists in fast adaptation to change in a compliant way.

IWM professionalizes your business, by integrating data, processes, customers, and specialists in one single solution. With these features and more you can ensure your business requirements are met with our IWM solution, contact us today to see how Portal can take your business to the next level.

What is Integrated Workplace Management (IWM)?

Integrated Workplace Management Systems (IWMS) help organisations optimize the use of workplace resources, including the management of a company’s real estate, infrastructure and facilities assets.

Real estate and facilities management costs make up more than 15% of an organisation’s total costs. An IWMS can enable your decision makers reduce real estate and facility costs significantly and increase business productivity. An IWMS can benefit your organisation by increasing efficiency, transparency, flexibility and customer satisfaction in your facility management process.

Deployment of an IWMS can have the following benefits in your organisation:

  • Improve energy consumption by 10%
  • Improve facility usage efficiency by 42%
  • Reduce facility maintenance costs by 14%
  • Improve workspace management by up to 40%
  • Reduce enterprise asset lifecycle costs by up to 30%

Integrated Workplace Management (IWM) within Portal

Integrated Workplace Management (IWM) within Portal is a comprehensive solution to manage your real estate, facilities assets and infrastructure. Using Integrated Workplace Management (IWM) within Portal gives you the ability to achieve these cost, consumption and usage savings.

Create an optimal workplace experience that delivers the right spaces, amenities and services, resulting in a more productive workplace experience while achieving cost, consumption and usage savings.

Capture occupancy data to generate insights into optimal space utilisation and deploy a reservation system that minimizes conflicts.

Some highlighted features include...

With these key features and more available why not contact us today for more information on how Portal Integrated Workplace Management can help you.

Human Capital Management

What is Human Capital Management (HCM)?

Human Capital Management (HCM) is a set of practices related to people resource management. These practices are focused on the organisational need to provide specific competencies and are implemented in three categories: workforce acquisition, workforce management and workforce optimization.

Human Capital Management (HCM) within Portal

Human Capital Management (HCM) within Portal transforms your scheduling and billing, tracking time for employees and suppliers resulting in client invoices based on time worked.

Having one source for your data, you get accurate, real-time visibility across your workforce, driving productivity and allowing you to make data-driven decisions that drive business results.

Some highlighted features include...

Resource Scheduling

A solution with Preventative, Inventory and Warranty management you have all you need to manage and maintain your assets throughout the asset lifecycle.

With these and so many more features to assist your organisation why not contact us today for a demo on Portal Human Capital Management.

Customer Relationship Management

Watch Video
Read Transcript

Customer Relationship Management or CRM helps your organisation with everything you need to manage existing clients and bring in new clients, with the use of a modern-day solution like Portal CRM you will have everything you need to improve your client experience.

Portal CRM provides a 360-degree sales solution so that you can attract the right leads, engage across multiple communication platforms, close deals faster and nurture valuable relationships.

Finding quality leads can be a time consuming and difficult process, with Portal CRM this is made easier with lead generation and live chat on your website to bring in clients. With auto assignment of leads ensures your potential leads will not become stagnant enabling you to turn leads into deals.

Engage with your leads in a smart way, Portal CRM allows you to personalise your conversations by giving you key insights into your leads. With activities and conversations displayed in a timeline, you can time your follow-ups ensuring your communication is unmatched.

With total visibility on your deal’s performance, you can at a glance review deals that are stagnant, have no activities scheduled or are due soon making planning easier. With powerful reporting you can stay on top of your business performance.

With these and more features available in our Customer Relationship Management system why not contact us today for a demo or to find out more and see how Portal can take your business to the next level.

What is Customer Relationship Management (CRM)?

Customer Relationship Management (CRM) is a strategy that companies use to manage interactions with customers and potential customers. CRM helps organisations streamline processes, build customer relationships, increase sales, improve customer service and increase profitability.

Customer Relationship Management within Portal

Customer Relationship Management (CRM) within Portal provides your organisation with everything needed to improve business relationships. Effective tracking helps your organisation understand what marketing activities and campaigns are effective with your clients, making it easier for you to maximize budgets and deliver a greater return on investments (ROI).

Increase customer satisfaction and retention by having an accessible view of customer interactions, making it easier to anticipate issues and resolve complaints. Empower your sales managers with data to analyse customer relationships, track sales-related activities, assess deal viability and mobilise extra resources when needed.

Some highlighted features include...

Contract Management

Improve your contact management with a centralized solution that records and stores all interactions with clients in an accessible easy to use solution.

Sales Management

Manage sales target and performance while reducing admin and acquiring a deeper understanding of your client’s needs.

Customer Service

Manage your clients queries regardless of the channel used from e-mails to live chats.

Marketing

Improve visibility for your opportunity and leads and map out customer journeys from enquires to sales.

Device Friendly

Work anywhere, from any device while still increasing collaboration and enabling your users to get real time information and updates.

With these features and more, why not contact us today to see how Customer Relationship Management can improve your sales and customer relationship management.

Supplier Relationship Management

Watch Video
Read Transcript

Supplier Relationship Management or SRM helps your organisation with everything you need to manage and build relationships with your suppliers. From supplier vetting to the managing and maintain of service level agreements you can ensure all your supplier management needs are met within Portal SRM.

With the ability to perform compliance audits and risk assessments you can ensure all your compliance needs are meet. Manage and maintain supplier profiles ensuring you can manage your supplier activities and supplier interactions in a single easy to use solution.

With Portal SRM you can streamline and standardize the purchasing of goods and services while reducing procurement costs, automating operational processes to increase efficiencies and avoid unnecessary expenditure. With real time interactions you can get real time updates from your suppliers including fast tracked feedback on request for proposal, request for quotation, quotations, invoices and so much more.

With these and more features available in our Supplier Relationship Management system contact us today for a demo to find out more and see how Portal can take your business to the next level.

What is Supplier Relationship Management (SRM)?

Supplier Relationship Management (SRM) is a strategy that companies use to manage interactions with suppliers. Managing the relationship lifecycle to maximize value from interactions with suppliers. The focus of SRM is to develop a two-way, mutually beneficial relationship with strategic supply partners to deliver greater levels of innovation and competitive advantage than could be achieved by operating independently.

Supplier Relationship Management within Portal

Supplier Relationship Management (SRM) within Portal provides your organisation with everything you need to improve supplier relationships. Access reliable, up to date and comprehensive analytics on your suppliers, supplier expenditure and supplier performance.

Perform compliance audits using configurable auditing checklists to ensure compliance readiness. With built-in intelligence and context, quickly assess risks and fast track the right action.

Some highlighted features include...

Contract Management

Improve your contact management with a centralized solution that records and stores all interactions with suppliers in an accessible easy to use solution.

Event Tracking

Simplify event tracking by giving your organisation a chronological timeline view into all supplier interactions.

Workflow Management

Create workflow automations that operate like clockwork to perform actions from updating records, to sending emails and creating tasks.

Certifications

Manage and maintain your suppliers’ certifications and permits with system alerts before expiry so you can ensure your suppliers compliance.

Automated Supplier Rankings

Have work auto allocated to suppliers according your suppliers’ performance, location and your preference of supplier to use.

With these features and more, why not contact us today to see how Supplier Relationship Management can improve your supplier management.

Get in contact
Close
Top Bottom