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How to Whitelist an E-mail Addres

Keep important emails out of spam by telling your inbox which senders you trust.

If you want to make sure Crowded Igloo emails reach your inbox, whitelist the following e-mail address: storm_aki@crowdedigloo.com

Whitelisting tells your e-mail service that you recognize and trust a sender and want legitimate messages from that address delivered to your inbox.

The exact method varies between e-mail providers. Gmail may use Contacts and a Never send it to Spam filter, while Outlook provides a dedicated Safe Senders list.

Other providers may use terms such as:

  • Safe sender
  • Not spam
  • Not junk
  • Move to Inbox
  • Add to Contacts

Whitelisting cannot override every company or server-level security policy, but it gives your mailbox a strong signal that you want to receive messages from the sender.

Only whitelist e-mail addresses that you recognize and trust.

Gmail

For Gmail, one of the strongest approaches is to remove the legitimate message from Spam, add storm_aki@crowdedigloo.com to your Google Contacts, and create a filter telling Gmail to Never send it to Spam.

If the e-mail is already in Spam:

  1. Open Gmail.
  2. In the menu on the left, press More.
  3. Open Spam.
  4. Find the e-mail from storm_aki@crowdedigloo.com.
  5. Open or select the message.
  6. Press Not spam.

The message should be moved back to your Inbox.

Add us to your Google Contacts:

  1. Open Google Contacts.
  2. Press Create contact.
  3. Press Create a contact.
  4. Enter the sender’s name: Storm Aki
  5. Enter the sender’s e-mail: storm_aki@crowdedigloo.com
  6. Press Save.

Outlook

Current versions of Outlook allow trusted e-mail addresses to be added to Safe senders and domains.

Adding storm_aki@crowdedigloo.com to this list tells Outlook that messages from us should not normally be moved into Junk E-mail.

Add us as a Safe Sender:

  1. Open Outlook.
  2. Press Settings.
  3. Go to E-mail.
  4. Press Junk e-mail.
  5. Find the Safe senders and domains section.
  6. Press Add safe sender.
  7. Enter: storm_aki@crowdedigloo.com
  8. Confirm the address.
  9. Press Save.

Using Outlook at work?

If your Outlook account belongs to a company, university, school or another organisation, additional Microsoft 365 or Exchange security may act before a message reaches your personal Junk folder.

This means an e-mail could potentially be quarantined even though storm_aki@crowdedigloo.com appears on your personal Safe Senders list.

If the message remains missing, contact your IT administrator and ask whether email from: storm_aki@crowdedigloo.com is being blocked or quarantined.

Yahoo Mail

If Yahoo places one of our legitimate emails in Spam, mark the message as Not spam.

This tells Yahoo that the e-mail is wanted.

Adding storm_aki@crowdedigloo.com to your Yahoo Contacts provides another signal that you recognise the sender.

Mark the message as Not spam:

  1. Open Yahoo Mail.
  2. Open the Spam folder.
  3. Find the e-mail from storm_aki@crowdedigloo.com.
  4. Select the message.
  5. Press Not spam.

The e-mail should be moved to your Inbox.

Add us to your Yahoo Contacts:

  1. Open an e-mail from storm_aki@crowdedigloo.com.
  2. Hover over the sender's name or e-mail address.
  3. Wait for the contact card to appear.
  4. Press Add to contacts.
  5. Check the contact information.
  6. Press Save.

AOL Mail

If a legitimate Crowded Igloo message appears in AOL's Spam folder, mark the message as Not Spam.

You can also add storm_aki@crowdedigloo.com to your AOL Contacts.

Mark the message as Not Spam:

  1. Open AOL Mail.
  2. Open the Spam folder.
  3. Find the message from storm_aki@crowdedigloo.com.
  4. Select the e-mail.
  5. Press Not Spam.

Add us to your AOL Contacts:

  1. Open an e-mail from storm_aki@crowdedigloo.com.
  2. Open the available sender or message options.
  3. Press Add Sender to Contacts.
  4. Confirm the contact information.
  5. Press Save.

iCloud Mail

If Apple or iCloud places one of our legitimate emails into Junk, move it back into your Inbox or mark the message as Not Junk.

Adding storm_aki@crowdedigloo.com to your Contacts can also help Apple recognise the sender.

On iCloud.com:

  1. Open iCloud Mail.
  2. Sign in to your Apple Account if required.
  3. Open the Junk folder.
  4. Find an e-mail from storm_aki@crowdedigloo.com.
  5. Select the message.
  6. Press Not Junk.

On iPhone or iPad:

  1. Open the Mail app.
  2. Open the Junk folder.
  3. Find and open the e-mail from storm_aki@crowdedigloo.com.
  4. Press the Move button.
  5. Press Inbox.

On Mac:

  1. Open the Mail application.
  2. Open the Junk folder.
  3. Select the e-mail from storm_aki@crowdedigloo.com.
  4. Mark the message as Not Junk.