Your client can reach your company during power outages!
This feature is incredible. Should you not answer your office phone, the call gets pushed to the
next number on the provided list. During the day, this can be to the assistant manager or to your
secretary or a specified cell phone. At night, this might be to the on-call phone or straight to the voicemail feature.
You get an Auto Attendant
An auto attendant is one of the hidden gems of a PBX solution. This feature allows callers to interact
with a menu to choose an appropriate extension. Your business will suddenly seem more professional and
impressive. Instead of now waiting for the receptionist to finish another call, the client has the
option to choose which department they wish to talk to which leads to a more efficient system and in
turn higher client satisfaction.
Your phone system grows with your company
As your team and your company grows, you will need more extensions. One of the most highlighted strengths
of a Hosted PBX is that you can easily scale this system. You can choose how many extensions you require.
If in future you need more, we add more. If you need less, we reduce it
You or your staff can work from anywhere
Your staff can be based in any geographical location and calls are routed as though they are in the
office next door. This means that instead of telling your client to phone another number to reach that
office, the receptionist can just transfer the call. This small action can save the client time and
money which leads to higher customer satisfaction.
Your missed calls become voicemails
In the event of a call not being answered, this feature records the client’s message in an audio
file and then forwards it to your email address.
You receive automatic system upgrades
A Traditional PBX needs expensive cards and technical upgrades as time goes on and it costs you
money to replace. Our Hosted PBX system is constantly being upgraded, at no cost or inconvenience to you.
You can record your calls
Whether you need to record the calls for training purposes, security or compliance reasons, this feature
will allow you to record and store the calls in a secure location.
Your budget will not break
A Hosted PBX system saves you money around every corner. No need for the technician to come and set
up an extension or add a phoneline. No more extra costs for international calls. No more ‘peak-hour’
charges. With the Hosted PBX, you are saving money which you can spend on other essentials like an updated
website, or new signage or computer systems. You would be surprised at how little you would have to spend
on a VoIP solution compared to setting up your own PBX system. We know that your company and your
requirements are unique, we would prefer to sit down with you and put together a quotation and a
PBX solution that best suits your requirements.